How Partial Payment Works:

We offer Partial Cash on Delivery to provide flexibility:

• Initial Payment (Online): Pay a 50% deposit during checkout.
• Due Amount (Later): Pay the remaining balance online before printing your order.
  
• Min order for Partial Payments - $200.00

Payment Structure

• Upfront Payment: A non-refundable deposit of 25% is charged if you request a cancellation after proofs sent to you, for the amount of work that was done on your custom order.
• You may cancel within 24 hours after purchase for a full refund. We don't start working on proofs until we have your full information.
  
• Due Amount: Online Payment: Pay via card, wallet, or bank transfer using a payment link we’ll email/SMS to you.

Order Confirmation

• Your order is confirmed only after the initial payment is successful.
• You’ll receive an email/SMS with:
• Order summary + initial payment receipt. Due amount and instructions to pay online (if chosen)

Cancellations & Refunds

• Initial Payment: Refundable after 24 hours, before any work has been done.
  
• Fully refundable if canceled before sent to printer, minus 25% fee.
• Non-refundable if canceled after shipping. 
• Please see refund policy for full details. 

Exclusions (e.g., Discount Coupons)

Please note that discount coupons and other promotional offers may not be applicable to orders placed using the Partial Payment option, unless specified otherwise. The advance payment amount remains fixed.

Your Agreement

By choosing the "Partial Payment (Advance + COD)" option at checkout, you acknowledge that you have read, understood, and agree to the terms and conditions outlined in this policy.

For any questions, please do not hesitate to contact our Customer Support team. We are here to help!

Turnaround Timeframes

Proofs-Proofs are provided after purchase. Due to the digital nature of our designs and the volume of orders, we require all orders to be placed prior to sending any proofs. This policy ensures that we can dedicate the proper time and attention to each customer’s order.

Once your purchase is complete, we will begin working on your design promptly and provide a proof for your review and approval. We’re happy to make revisions to ensure everything is perfect before finalizing your order.

Processing - this is the time needed to print and package your order.  This is the time to design your special invites or project, provide proofs for you to approve, make adjustments to your invoice or any custom add on's you would like with your order. Processing times my vary depending on the complexity of your requests.

Wedding Timeline

4–5 Months Before Wedding

Invitation design phase

• Finalize wording (invitation, RSVP, details card)
• Select paper, printing method (digital, letterpress, white ink, etc.)
• Approvals & revisions begin

📬 Mail Invitations

• Standard weddings: 8 weeks before
• Destination weddings: 10–12 weeks before

👉 RSVP deadline:

• Set for 3–4 weeks before wedding

Day-of items planning + ordering
Start designing:

• Ceremony programs
• Menus
• Place cards / escort cards
• Table numbers
• Seating chart
• Welcome signs
• Bar signs / signature drink signs

Shipping - Orders ship via USPS or UPS Ground. Delivery time is estimated (though not guaranteed) to be 4-9 business days.

Refunds & Exchanges

Proofs & Printing

Proofs are provided after purchase. Due to the digital nature of our designs and the volume of orders, we require all orders to be placed prior to sending any proofs.

Your stationery will be printed exactly as shown on the proofs.  Should you find an error on your stationery after printing and shipping, please contact us within 5 business days. We offer discounted reprints for customer approved errors.

Please note that we cannot accept returns or process refunds due to errors on approved proofs, regardless of where the error originated. While we do our best to call attention to any errors we may see during the proofing process, final proofing is ultimately the responsibility of the client.

If your printed stationery does not match your approved proof, please contact us within 7 business days and we will reprint the affected pieces free of charge.

If your order is damaged or is not as ordered please contact us. We do require an image of the product before any refunds or reprints start. We also request that your return the damaged order back to us. We will provide you a return address label via email. Please keep the original packaging for return orders or you will have to provide your own box. USPS does provide FREE shipping boxes to you.

Cancellations

If you request a cancellation after you have edited your files or proofs are sent to you, your order will be subject to a 25% cancellation fee depending on the amount of work that was done on your custom order. Once completed, the cost for the design time cannot be recovered 

You may cancel within 24 hours after purchase for a full refund. We don't start working on proofs until we have your full information.

Cancellation requests are not accepted after approving your final proof. After proof approval, your order is entered into our print queue almost immediately and cannot be canceled. Since each order is custom-printed, returns or exchanges are not accepted.

Corjl Templates

Templates are available for edit for 180 days after purchase. To give you a chance to print a sample and make revisions, you can download it an unlimited number of times. Due to the nature of digital downloads, this item is not eligible for a refund. All sales are final.